Shipping policy

Shipping Policy for Vita Filter

Last updated: March 26, 2026

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders are prepared and dispatched after payment is confirmed
  • During high-demand periods, processing times may be slightly longer

Shipping Time

Once your order has been shipped, estimated delivery time is:

  • 5–8 business days

Please note that shipping times are estimates and may vary depending on your location and external factors.

Shipping Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance processes
  • Incorrect shipping information
  • Events outside our control (e.g., weather, strikes, holidays)

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers
  • If you notice an error, contact us immediately at contact@vitafilter.co.uk

Lost or Stolen Packages

Vita Filter is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience an issue, we recommend contacting the shipping carrier directly.

Contact Us

If you have any questions about shipping, please contact us: